Returns & Exchanges

We offer a 120-night sleep trial to ensure you love your new mattress, with a simple return process if it is not the perfect fit for your home. Please note that we require a 30-day break-in period before initiating a return to allow your body to adjust to the new support system.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email or phone after the mandatory 30-day trial period to start your return or exchange process.

• 2.
  Coordinate Removal

  We will work with you to schedule a pickup through a local charity or a professional removal service to ensure the mattress is responsibly donated or recycled.

• 3.
  Submit Documentation

  Provide a digital copy of the donation receipt or pickup confirmation to our support team to verify the mattress has been successfully removed from your home.

• 4.
  Receive Your Refund

  Once your documentation is verified, we will issue a full refund to your original payment method, which typically reflects in your account within 7 to 10 business days.